Literature Review: Recruitment and Retention in Health and Human Services

Abstract

In the health and human services field, recruitment and retention is an issue that has interested researchers for many years. This field is full of professionals who work on the frontline of service, who many times are plagued with secondary trauma, burnout, and general job stress. On the other hand, these individuals also provide support, a path to resiliency, and positive outcomes to those clients that they serve. Research has found that high turnover in this field is a concern, for the financial cost that the organization must endure and, arguably more concerning, negative outcomes on the families being served.